CAANH operates the CT Energy Assistance Program that provides heating assistance to eligible households in the following towns:
- East Haven
- New Haven
- North Haven
- West Haven
Learn how can HES-IE help you
Reach out to CAANH to get energy assistance with your current bill. Also make sure to contact Home Comfort Practice to take advantage of the FREE/Low-cost weatherization and energy efficiency service known as Home Energy Solutions. These energy efficiency solutions prevent your bills from getting out of hand in the first place. If you're eligible for energy assistance you're probably eligible for FREE energy assessment and weatherization service: Home Energy solutions - Income Eligible (HES-IS). This program saves users an average of $1,600 and it's completely free for households that meet the income requirements.
COMMON MISTAKE: choosing to only sort out unpaid utility bills, without preventing future high energy costs.
Easily do both now! It's FREE for income-elgible households!
Step 1: Check you HES-IE Eligibility
This will stop the energy bills from piling up!
"Home Energy Solutions-Income Eligible" or "HES-IE" for short, is offered free-of-charge for income eligible applicants that provides expert diagnostics, weatherization services, upgrade recommendations & energy efficiency rebates. Save an average of $1,600 from a single 4-6 hour no-cost visit. Though HES is not required to get energy assistance, it is a valuable program that any household struggling with energy bills should consider.
Step 2: Get Free Energy Assistance
This will help you pay your current utility bills!
The CAANH will help you with your application for energy assistance, collecting the appropriate documentation and filing forms. If you're behind on your bills or your power has been shut off and you're a resident of the Greater New Haven region, reach out to the Community Action Agency of New Haven (CAANH) immediately.
HOUSEHOLDS CAN APPLY USING THE FOLLOWING OPTIONS:
Dial (203) 285-8018 (where you can reach our automated attendant and select the option to create an appointment)
Mail- In, Phone or Homebound
In-person at our 419 Whalley Avenue, NHV location
*CAANH is committed to ensuring the safety of clients, residents, customers and staff during the COVID-19 pandemic, masks are required in our agency.
Community Action Agency of New Haven (CAANH) is located at 419 Whalley Ave, New Haven, CT 06511.
This program helps with all types of heating sources including natural gas, electric, and deliverable fuels such as oil, propane, kerosene, wood/wood pellets and coal.
You can reach out to the CAANH via the following options:
Main Line: (203) 387-7700
Energy Appointments: (203) 285-8018
Fax: (203) 397-7475
Yes! Operation Fuel provides emergency energy bill assistance to lower and middle income working families, needy elderly, the disabled and others in the midst of a financial crisis, such as a job loss or a medical emergency. The organization targets those who have exhausted federal benefits and programs and helps prevent residents from having their utility or heating service terminated due to lack of payment.