When your AC stops working, we find the problem and fix it

We schedule diagnostic visits as quickly as possible, often within a day or two. During peak summer, we prioritize homes with no cooling at all.

It depends on the part and the problem. A capacitor or thermostat fix is on the lower end; a refrigerant leak repair or compressor work runs higher. We diagnose the issue first, then give you an upfront written estimate before any work begins -- no surprises.

Some people try DIY fixes to save money, but an incorrect repair can cause further damage and refrigerant handling requires EPA certification. A professional diagnosis gets the root cause right the first time, which protects both your safety and the system.

Yes. If the repair cost approaches the value of the system, or if the unit uses phased-out R-22 refrigerant, we explain the replacement option and what rebates may apply.

Refrigerant leaks, failing capacitors, clogged condensate drains, dirty coils, and electrical faults are the most frequent issues. Most are caught and resolved in a single visit.

We need access to both the indoor and outdoor units. Someone should be home when we arrive, but you do not need to be present for the entire visit.

Yes. We warranty our repair labor. Parts warranties depend on the component and manufacturer. We go over the warranty details before starting the work.

Yes. A system with a refrigerant leak, dirty coils, or failing components works harder and uses more energy. Repairing the root cause typically lowers energy consumption right away.

That is called short cycling, often from an oversized unit, a thermostat fault, or low refrigerant. It increases wear and raises energy bills, so we diagnose and correct it promptly rather than letting it run.

Common signs are hissing sounds, weaker cooling, and ice forming on the AC components. We use diagnostic tools to locate and seal the leak, then recharge the system to spec.

In humid Connecticut summers a clogged condensate drain line can back up, causing water pooling and even mold. We clear and check the drain so moisture is carried away properly.

It depends on the age of the system, the cost of the repair, and the refrigerant type. If your unit is over 10-15 years old, uses R-22, or the repair exceeds half the cost of a new system, replacement is usually the better investment.

There are no direct rebates for repairs. Energize CT rebates apply to energy-efficient AC replacements, so if a replacement turns out to be the better path, those incentives can reduce the cost of a new system. We help you navigate that decision.