Heating Bills and Energy Assistance in Connecticut

According to the United States Energy Information Administration (EIA) US heating bills will jump as much as 54% this winter.

The EIA expects that the nearly half of U.S. households that heat primarily with natural gas will spend 30% more than they spent last winter on average—50% more if the winter is 10% colder-than-average and 22% more if the winter is 10% warmer-than-average.


- " U.S. households that heat primarily with electricity will spend 6% more—15% more in a colder winter and 4% more in a warmer winter."
- "U.S. Households that heat primarily with propane will spend 54% more—94% more in a colder winter and 29% more in a warmer winter."
- " U.S. Households that heat primarily with heating oil will spend 43% more—59% more in a colder winter and 30% more in a warmer winter."

How Does This Affect Energy Bills in Connecticut?

Connecticut already has the #1 highest overall household energy costs in the United States and the 3rd highest electricity prices behind Hawaii and Alaska respectively. The National Oceanic and Atmospheric Administration (NOAA) predicts this winter will be slightly colder than average, but the biggest factors driving the the increased expenditure this winter are the recent rises in energy commodity prices resulting from COVID19 related supply and demand dynamics. Due to COVID and the ensuing shutdowns, commodity prices precipitously dropped to multi-year lows causing production to lag. Now that the economy is roaring back, demand has far outpaced supply.


(Graphic Source: NBC Connecticut)

Having difficulty paying your bill? Here's what you can do today!

Browse Connecticut energy assistance resources below, they'll help reduce/eliminate your bill! Also, take advantage of the FREE/Low-cost weatherization and energy efficiency service known as Home Energy Solutions. These energy efficiency solutions prevent your bills from getting out of hand in the first place. If you're eligible for energy assistance you're probably eligible for FREE energy assessment and weatherization service: Home Energy solutions - Income Eligible (HES-IS). This program saves users an average of $1,6o0 and it's completely free for households that meet the income requirements. If you're not income eligible, it's still worth it as the copay for Home Energy Solutions is only $50 right now. With $1,600 average savings, it's a clear win for Connecticut homeowners trying to save on utility bills.

COMMON MISTAKE: choosing to only sort out unpaid utility bills, without preventing future high energy costs.

Do both! It could be FREE!

Step 1: Check you HES-IE Eligibility

This will stop the energy bills from piling up!

"Home Energy Solutions-Income Eligible" or "HES-IE" for short, is a FREE service for income eligible applicants that provides expert diagnostics, upgrade recommendations and free weatherization services. The average participating household saves $1,600 from a single 4-6 hour no-cost visit. If you're eligible for energy assistance, you're probably eligible for HES-IE. It's fast and free and addresses one of the root causes of high energy bills. Though HES is not required to get energy assistance, it is a valuable program that any household struggling with energy bills should consider.

Step 2: Get Free Energy Assistance

This will help you pay your current utility bills!

You'll find a list of resources from community organizations to state and city administered programs for energy assistance. OperationFuel is a vital resource for Connecticut households struggling with their utility bills. You can learn more about Operation Fuel and reach out to them below.
We've also provided information on the Connecticut Energy Assistance Program, or "CEAP", which is government funded energy assistance in CT. Below you'll find a map of the agencies that administer CEAP in your area. You can click a location on the agency map to find your town's agency and contact information or simply keep reading below.


In Connecticut, your two best options for energy assistance are CEAP and Operation Fuel. Operation Fuel is a non-profit and is the foremost energy assistance organization serving Connecticut. You can reach out to them below. The Connecticut Energy Assistance Program (CEAP) is federally funded and 9 Community Action Agencies (CAAs) are designated to administer the CEAP program for different regions. The agency that serves your town can be located on map below.

Contact Your Community Action Agency for Energy Assistance in Your Town

Click the question marks on the map for details and contact info for each organization or simply scroll down to view all the CAAs.

Contact Operation Fuel for Energy Assistance Anywhere in Connecticut

Operation Fuel is the primary source of energy and utilities assistance with over 18,700 individuals served and $2.4 million dollars in emergency assistance disbursed. Operation Fuel ensures equitable access to energy for all by providing year-round emergency energy assistance for low to moderate-income households, in addition to promoting energy independence, and advocating for affordable energy. Operation Fuel also provides funding for repair/replacement of older furnaces, boilers, and water heaters in addtion to water-assistance grants to households in need.


Serving Greater Willimantic & Greater Danielson

The Access Community Action Agency is a federal and state designated non-profit Community Action Agency (CAA). Access has been working with the low-income population of eastern Connecticut. Specifically, residents of Windham and Tolland counties can reach out to Access Agency for help with energy assistance in the Greater Willimantic and Greater Danielson areas.

Serving Greater Bridgeport & Greater Norwalk

For families in the Greater Bridgeport and Greater Norwalk regions in need of energy assistance, Alliance For Community Empowerment is there for you . In addition to utility bill forgiveness plans, Alliance offers a set of services and a team of expert case workers to fulfill your needs.

Serving Greater New Haven

CAANH operates the CT Energy Assistance Program that provides heating assistance to eligible households in East Haven, Hamden, New Haven, North Haven and West Haven.
This program helps with all types of heating sources including natural gas, electric, and deliverable fuels such as oil, propane, kerosene, wood/wood pellets and coal.

Serving Greater Danbury & Greater Stamford

CAAWC is accepting applications for energy assistance for the season of 2021-2022. The towns served include Bethel, Bridgewater, Brookfield, Canaan, Cornwall, Danbury, Darien, Greenwich, Kent, New Canaan, New Fairfield, New Milford, Newtown, North Canaan, Redding, Roxbury, Ridgefield, Salisbury, Stamford, Sharon, Sherman, Warren, Washington, Wilton, and Weston.

Serving Greater Hartford & Greater Middletown

Community Renewal Team (CRT) is the designated community action agency for both Hartford and Middlesex Counties, CRT may be able to assist you with your home-heating costs. CRT is dedicated to helping people take steps toward healthy and economically stable futures. CRT can help you complete energy assistance application forms – by phone, email or in-person at their multi-service center in Hartford and Middletown.

Serving New Britain-Bristol

Human Resources Agency (HRA) of New Britain has been keeping low-income households warm and safe during the winter months since 1979. Last winter over 6,500 people stayed warmer with a combination of funds made available through HRANB's Energy Assistance Program. They can help with both Vendor mediation and Funding to help pay bills. HRA helps individuals and families residing in greater New Britain, Bristol and surrounding towns.

Serving Greater Waterbury, Greater Meriden, & Greater Torrington

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. Those who meet certain income-eligibility and geographic requirements may obtain help with their energy costs from one or more of the Energy Assistance programs administered by New Opportunities Inc. The organization’s Energy Division offers both financial aid and, where needed, support in the form of Weatherization.

Serving Derby-Milford

TEAM is the State- and Federally-designated antipoverty agency serving southwest/central Connecticut around the Naugatuck River Valley and surrounding region, which includes the communities of Ansonia, Beacon Falls, Bethany, Derby, Milford, Orange, Oxford, Seymour, Shelton, and Woodbridge. Through an intake and assessment process, Energy Assistance staff determine how TEAM and its services can best help lower energy costs.

Serving Norwich-New London

TVCCA provides services to low-income and vulnerable households in Eastern Connecticut. Their service area encompasses all of New London County including all of the following towns: Norwich, Montville, Lebanon, Colchester, Franklin, Sprague, Lisbon, Bozrah, Salem, Old Lyme, Waterford, New London, Groton,Preston, Ledyard, Mystic, Stonington, North Stonington, Griswold, and Voluntown. TVCCA is currently taking Energy Assistance Applications for the 2021-2022 heating season.

Frequently Asked Questions about Energy Assistance in Connecticut

How do I apply for energy assistance in Connecticut?

To apply for the Connecticut Energy Assistance program, use this map to find the Community Action Agency that administers the program in your region. For Operation Fuel, go here.

What documentation is required to apply for energy assistance?

Proof of 4 weeks of any type of income within the last 3 months, current utility bill, household IDs and social security numbers.

How can I lower my utility bills?

Sign up for the Home Energy Solutions - Income Eligible (HES - IE) program. You'll receive expert diagnostics, upgrade recommendations and weatherization services that save the average household $1,600. If you qualify based on income, it's completely free. If you don't qualify based on income, it's only a $50 copay!

What do I do if my services are Off/Discontinued?

Reach out to your local Community Action Agency (CAA) which you can find on the map for further help. It is also suggested you make a payment to your utility company of $100.00 and make sure you are enrolled in the hardship program with the utility company so that you are protected during the winter months: November – May. For expert advice, use the map to locate your CAA and call them now.

What is Operation Fuel?

Operation Fuel provides emergency energy bill assistance to lower and middle income working families, needy elderly, the disabled and others in the midst of a financial crisis, such as a job loss or a medical emergency. The organization targets those who have exhausted federal benefits and programs and helps prevent residents from having their utility or heating service terminated due to lack of payment.

What are the income requirements for Connecticut Energy Assistance Program?

The Connecticut Energy Assistance Program (CEAP) is available to families or individuals with a gross annual income at or below 60% of the State Median Income (SMI)

Family Size Maximum Annual Income 
1 Under $39,027.14
2 Under $51,035.50
3 Under $63,043.85
4 Under $75,052.20
5 Under $87,060.55
6 Under $99,068.90
7 Under $101,320.47
8 Under $103,572.04

Important Dates Concerning CEAP

Energy Assistance 2021-2022 Season

August 2, 2021 – Early intake applications begin to be accepted.
October 1, 2021 – Start of energy season.
November 1, 2021 – First day for fuel deliveries that can be paid by the program.
May 2, 2022 – Deadline for fuel authorizations or deliveries.
May 31, 2022 – The last day that a household can apply to establish its eligibility for benefits.
June 15, 2022 – Last day to submit deliverable fuel bills.

Before You Go...

Its Your


Every month, you’re paying a small charge on your utility bill for the purpose of helping Connecticut residents make their homes more energy efficient.

Why not benefit from it?

2,750 Recently Completed Jobs

Thousands of your neighbors recently chose HCP to perform their Home Energy Solutions (H.E.S.) Assessments.

Scroll to Top