Community Action Agency of New Haven

Having difficulty paying your energy bill?

Community Action Agency of New Haven (CAANH) is here to help!

CAANH operates the CT Energy Assistance Program that provides heating assistance to eligible households in the following towns:

East Haven
Hamden
New Haven

North Haven
West Haven

Learn how can HES-IE help you

Reach out to CAANH to get energy assistance with your current bill. Also make sure to contact Home Comfort Practice to take advantage of the FREE/Low-cost weatherization and energy efficiency service known as Home Energy Solutions. These energy efficiency solutions prevent your bills from getting out of hand in the first place. If you're eligible for energy assistance you're probably eligible for FREE energy assessment and weatherization service: Home Energy solutions - Income Eligible (HES-IS). This program saves users an average of $1,600 and it's completely free for households that meet the income requirements.

Step 1) Check Your Eligibility for HES-IE

COMMON MISTAKE: choosing to only sort out unpaid utility bills, without preventing future high energy costs.

Easily do both now! It's FREE for income-elgible households!

Step 1: Check you HES-IE Eligibility

This will stop the energy bills from piling up!

Check Your Eligibility for HES-IE

"Home Energy Solutions-Income Eligible" or "HES-IE" for short, is offered free-of-charge for income eligible applicants that provides expert diagnostics, weatherization services, upgrade recommendations & energy efficiency rebates. Save an average of $1,600 from a single 4-6 hour no-cost visit. Though HES is not required to get energy assistance, it is a valuable program that any household struggling with energy bills should consider.

Step 2: Get Free Energy Assistance

This will help you pay your current utility bills!

The CAANH will help you with your application for energy assistance, collecting the appropriate documentation and filing forms. If you're behind on your bills or your power has been shut off and you're a resident of the Greater New Haven region, reach out to the Community Action Agency of New Haven (CAANH) immediately.

How do I apply for energy assistance in with CAANH?

HOUSEHOLDS CAN APPLY USING THE FOLLOWING OPTIONS:

Dial (203) 285-8018 (where you can reach our automated attendant and select the option to create an appointment)
Mail- In, Phone or Homebound
In-person at our 419 Whalley Avenue, NHV location

*CAANH is committed to ensuring the safety of clients, residents, customers and staff during the COVID-19 pandemic, masks are required in our agency.

Where is the Community Action Agency of New Haven located?

What heating sources does this program cover? Is it only for electricity and natural gas?

How do I contact CAANH?

Are there other options for energy assistance in the Greater New Haven area?

Yes! Operation Fuel provides emergency energy bill assistance to lower and middle income working families, needy elderly, the disabled and others in the midst of a financial crisis, such as a job loss or a medical emergency. The organization targets those who have exhausted federal benefits and programs and helps prevent residents from having their utility or heating service terminated due to lack of payment.

Looking for Energy Assistance in another town? Use the map!

4.9 1,222 reviews

David Lasecki ★★★★★ a month ago
Written by my mother who recently had work done on her house:
"I highly recommend HCP! The crew were knowledgeable, and professional from … More audit to completion of project. They answer any & all questions or concerns. They cleaned all areas worked on leaving my home pristine daily. Customer Service is OUTSTANDING, especially Lucy B. who was so informative & friendly. So impressed with this company, they not only did my insulation but replace my windows as well! Thank you so much Mr. Wyatt for helping me make my home energy - efficient!!!"
Christina Dobi ★★★★★ 4 months ago
I never thought I would feel so moved to leave a review about an insulation company but Home Comfort Practice was so wonderful to work with. … More Joe came out to create a plan of what we needed to do to improve insulation in our home and then took time to answer all my questions and concerns. The crew Juan, Alvaro and Gio were awesome, they took precautions to contain any mess and were great at communicating along the way, they take pride in their work and are super dedicated. I spent a lot of time comparing and deciding which company to choose and I'm very happy with my choice. Thank you guys!!
Norman Boucher ★★★★☆ 7 months ago
Joel the sales representative was very nice not pushy did actually measurements of the home, other companies didn’t.
Had a Home evaluation done … More also good guys also. Office staff easy to work with very helpful.
Errol that did the installation was just a good guys clean up and solid workmanship.
ONLY Bummer the electrical guy had emergency day of installation came 2 days later to do his part.
BUT he too was a good guy good work also.
solid good experience.
Patrice Lundgren ★★★★★ 11 months ago
They are great! Had no AC last summer due to an issue that 3 companies could not diagnose! Called Home Comfort Practice in May, they got the … More issue diagnosed and repaired, just in time for the heat to start outside. Highly recommend!

David Lasecki ★★★★★ a month ago
Written by my mother who recently had work done on her house:
"I highly recommend HCP! The crew were knowledgeable, and professional from audit to completion of project. They answer any & all questions or concerns. … More They cleaned all areas worked on leaving my home pristine daily. Customer Service is OUTSTANDING, especially Lucy B. who was so informative & friendly. So impressed with this company, they not only did my insulation but replace my windows as well! Thank you so much Mr. Wyatt for helping me make my home energy - efficient!!!"
Christina Dobi ★★★★★ 4 months ago
I never thought I would feel so moved to leave a review about an insulation company but Home Comfort Practice was so wonderful to work with. Joe came out to create a plan of what we needed to do to improve insulation in our … More home and then took time to answer all my questions and concerns. The crew Juan, Alvaro and Gio were awesome, they took precautions to contain any mess and were great at communicating along the way, they take pride in their work and are super dedicated. I spent a lot of time comparing and deciding which company to choose and I'm very happy with my choice. Thank you guys!!
Patrice Lundgren ★★★★★ 11 months ago
They are great! Had no AC last summer due to an issue that 3 companies could not diagnose! Called Home Comfort Practice in May, they got the issue diagnosed and repaired, just in time for the heat to start outside. Highly … More recommend!
Jane ★★★★★ a year ago
They completed weatherization projects at my house for two days. Jaye, our Field Supervisor could not have been better! He was so professional and communicated with us every step of the way. Everything was done to perfection … More and they cleaned up all areas each day!! Jaye’s team couldn’t have been better. They all were so friendly and respectful! I cannot say enough about Home Comfort Practice. We appreciate all your hard work! Thanks Jaye!!