Having difficulty paying your energy bill?

Community Action Agency of New Haven (CAANH) is here to help!

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CAANH operates the CT Energy Assistance Program that provides heating assistance to eligible households in the following towns:

  • East Haven
  • Hamden
  • New Haven
  • North Haven
  • West Haven
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Reach out to CAANH to get energy assistance with your current bill. Also make sure to contact Home Comfort Practice to take advantage of the FREE/Low-cost weatherization and energy efficiency service known as Home Energy Solutions. These energy efficiency solutions prevent your bills from getting out of hand in the first place. If you're eligible for energy assistance you're probably eligible for FREE energy assessment and weatherization service: Home Energy solutions - Income Eligible (HES-IS). This program saves users an average of $1,600 and it's completely free for households that meet the income requirements.

Step 1

Step 2

You can reach out to the CAANH via the following options: Main Line: (203) 387-7700 Energy Appointments: (203) 285-8018 Fax: (203) 397-7475 [email protected]

COMMON MISTAKE: choosing to only sort out unpaid utility bills, without preventing future high energy costs.

Easily do both now! It's FREE for income-elgible households!

Step 1: Check you HES-IE Eligibility

This will stop the energy bills from piling up!

"Home Energy Solutions-Income Eligible" or "HES-IE" for short, is a FREE service for income eligible applicants that provides expert diagnostics, free weatherization services, upgrade recommendations & energy efficiency rebates. Save an average of $1,600 from a single 4-6 hour no-cost visit. Though HES is not required to get energy assistance, it is a valuable program that any household struggling with energy bills should consider.

Step 2: Get Free Energy Assistance

This will help you pay your current utility bills!
You can reach out to the CAANH via the following options: Main Line: (203) 387-7700 Energy Appointments: (203) 285-8018 Fax: (203) 397-7475 [email protected]

The CAANH will help you with your application for energy assistance, collecting the appropriate documentation and filing forms. If you're behind on your bills or your power has been shut off and you're a resident of the Greater New Haven region, reach out to the Community Action Agency of New Haven (CAANH) immediately.

How do I apply for energy assistance in with CAANH?

HOUSEHOLDS CAN APPLY USING THE FOLLOWING OPTIONS:

  • Dial (203) 285-8018 (where you can reach our automated attendant and select the option to create an appointment)

  • Mail- In, Phone or Homebound

  • In-person at our 419 Whalley Avenue, NHV location

    *CAANH is committed to ensuring the safety of clients, residents, customers and staff during the COVID-19 pandemic, masks are required in our agency.

Where is the Community Action Agency of New Haven located?

Community Action Agency of New Haven (CAANH) is located at 419 Whalley Ave, New Haven, CT 06511.

What heating sources does this program cover? Is it only for electricity and natural gas?

This program helps with all types of heating sources including natural gas, electric, and deliverable fuels such as oil, propane, kerosene, wood/wood pellets and coal.

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How do I contact CAANH?

You can reach out to the CAANH via the following options:

Main Line: (203) 387-7700
Energy Appointments: (203) 285-8018
Fax: (203) 397-7475
[email protected]

Are there other options for energy assistance in the Greater New Haven area?

Yes! Operation Fuel provides emergency energy bill assistance to lower and middle income working families, needy elderly, the disabled and others in the midst of a financial crisis, such as a job loss or a medical emergency. The organization targets those who have exhausted federal benefits and programs and helps prevent residents from having their utility or heating service terminated due to lack of payment.

Looking for Energy Assistance in another town? Use the map!

Before You Go...

Its Your

Money!

Every month, you’re paying a small charge on your utility bill for the purpose of helping Connecticut residents make their homes more energy efficient.

Why not benefit from it?

2,750 Recently Completed Jobs

Thousands of your neighbors recently chose HCP to perform their Home Energy Solutions (H.E.S.) Assessments.

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