Having difficulty paying your energy bill?

Thames Valley Council for Community Action (TVCCA) is here to help!


TVCCA operates the CT Energy Assistance Program that provides heating assistance to eligible households in the following towns:

  • Bozrah
  • Colchester
  • East Lyme
  • Franklin
  • Griswold
  • Groton
  • Lebanon
  • Ledyard
  • Lisbon
  • Lyme
  • Montville
  • New London
  • North Stonington
  • Norwich
  • Old Lyme
  • Preston
  • Salem
  • Sprague
  • Stonington
  • Voluntown
  • Waterford

Learn how can HES-IE help you

Reach out to TVCCA to get energy assistance with your current bill. Also connect with Home Comfort Practice for FREE/Low-cost weatherization and energy efficiency service known as Home Energy Solutions. These energy efficiency solutions prevent your bills from getting out of hand in the first place. If you're eligible for energy assistance you're probably eligible for FREE energy assessment and weatherization service: Home Energy solutions - Income Eligible (HES-IS). This program saves users an average of $1,600 and it's completely free for households that meet the income requirements.

You can reach out to the TVCCA via the following options: Please call (860)425-6681 to schedule an appointment for energy assistance. Main Phone line:860-889-1365

COMMON MISTAKE: choosing to only sort out unpaid utility bills, without preventing future high energy costs.

Easily do both now! It's FREE for income-elgible households!

Step 1: Check you HES-IE Eligibility

This will stop the energy bills from piling up!

"Home Energy Solutions-Income Eligible" or "HES-IE" for short, is offered free-of-charge for income eligible applicants that provides expert diagnostics, weatherization services, upgrade recommendations & energy efficiency rebates. Save an average of $1,600 from a single 4-6 hour no-cost visit. Though HES is not required to get energy assistance, it is a valuable program that any household struggling with energy bills should consider.

Step 2: Get Free Energy Assistance

This will help you pay your current utility bills!
You can reach out to the TVCCA via the following options: Please call (860)425-6681 to schedule an appointment for energy assistance. Main Phone line:860-889-1365

TVCCA provides services to low-income and vulnerable households in Eastern Connecticut. Their service area encompasses all of New London County. TVCCA is currently taking Energy Assistance Applications for the 2021-2022 heating season.

Frequently Asked Questions

How do I apply for energy assistance in New London County and Eastern Connecticut with the TVCCA?


Call (860)425-6681 to schedule an appointment for energy assistance.

In-office appointments available.

Where is the Thames Valley Council for Community Action located?

Thames Valley Council for Community Action (TVCCA) is located at 1 Sylvandale Road Jewett City, CT 06351.

What heating sources does this program cover? Is it only for electricity and natural gas?

This program helps with all types of heating sources including natural gas, electric, and deliverable fuels such as oil, propane, kerosene, wood/wood pellets and coal.


How do I contact TVCCA?

You can reach out to the TVCCA via the following options:

For energy assistance, call (860)425-6681 to schedule an appointment.

Main phone line: 860-889-1365

Are there other options for energy assistance in the New London County area?

Yes! Operation Fuel provides emergency energy bill assistance to lower and middle income working families, needy elderly, the disabled and others in the midst of a financial crisis, such as a job loss or a medical emergency. The organization targets those who have exhausted federal benefits and programs and helps prevent residents from having their utility or heating service terminated due to lack of payment.

Looking for Energy Assistance in another town? Use the map!

Before You Go...

Its Your


Every month, you’re paying a small charge on your utility bill for the purpose of helping Connecticut residents make their homes more energy efficient.

Why not benefit from it?

2,750 Recently Completed Jobs

Thousands of your neighbors recently chose HCP to perform their Home Energy Solutions (H.E.S.) Assessments.

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