Tell us what is going on. We will point you to the right help.
A broken system, a high bill, a cold room, or a question about rebates. Start here and our team will get you to the right next step.
One request gets you to the right help.
Sun: Closed
Send one request. We typically respond within one business day.
How can we help?
Choose what you need, an energy audit, heating, cooling, insulation, windows, or rebate guidance, and tell us about your home. Incentives vary by town and utility, so your ZIP code and utility company help us point you to the right program.
Prefer to talk? Call (203) 450-3000.
Looking for help paying an energy bill? We are not an energy assistance provider. Our energy assistance guide helps you find the right Connecticut program to contact directly.
What happens next
What happens after you send your request
We match your request to the right next step
Your request reaches our Stratford office and we respond within one business day. We review what you shared about your home, confirm which utility serves you, and come back with a concrete next step — an audit appointment, a repair or estimate visit, or the program that fits your situation; if your household may qualify for income-eligible HES-IE, our community outreach representatives help you confirm eligibility first so the copay is waived and enhanced rebates apply.
- Typical response within one business day from our Stratford office
- We confirm your utility and match you to the right program or service visit
- Income-eligible households are pre-qualified for HES-IE before scheduling
Most homes start with an energy audit
The Home Energy Solutions audit is a 2-4 hour visit for a $40 copay — free if you qualify for HES-IE. Our specialists test where your home loses energy, seal what can be sealed on the spot, and map the rebates your home qualifies for; if you reached out about a broken or struggling system instead, we skip straight to scheduling the repair or replacement estimate with our licensed technicians.
- 2-4 hour whole-home energy test with a $40 copay (waived for HES-IE)
- Sealing of common air-leak points happens on the same visit
- Rebates your home qualifies for are mapped before we leave
Ways our team helps Connecticut families
A 2-4 hour whole-home assessment that shows where your home loses energy and what rebates you qualify for. Free if income-eligible through HES-IE.
Repair, replacement, or maintenance for heating and cooling systems by our licensed technicians.
We handle eligibility, paperwork, and program enrollment to maximize your savings through Energize CT rebates and financing.
Connecticut families we have already helped
One call connects you to the right help
(203) 450-3000 — Monday through Friday, 7:30 AM to 5:00 PM.